Hello,
My dsl and mobile contract ended on October but in this month an invoice sent to me and the amount is 40€. When I try to enter o2 app to search my invoice, it could not find me normally and I went to o2 store and o2 customers could not find my invoice. How can it be possible even if contract cancelled 8 months ago?
If you give me answer, I would be grateful.
Lösung von o2_Tobias
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Hi
welcome again to our English community.
In order to check your invoice, I have just sent a private message via
Afterwards, I will check your amount.
Loving greetings,
Tobias
Hi
as I just saw, everything is clarified now.
I just booked out the open amount of 1,20 € for you. So, everything is balanced now.
If you have some further questions, just feel free to contact us here in our English community.
Loving greetings,
Tobias
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