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Hi

I brought the Internet to go year data plan but I found it blocks voice call and outgoing SMS. Can I add these features on top of the current plan? Thanks.

Terry

Dear @Terry Tsang ,

 

welcome in our community. :hibiscus:

You have a prepaid data card. With pure data cards you can't add telephone usage, that's technically impossible with these cards. If you need phone usage, then you would have to get a new prepaid card with which you can use telephone usage in combination with data usage. Here you can find our prepaid rates: https://www.o2-freikarte.de/prepaid-tarife/

 

Kind regards,

Andrea


Dear @o2_Andrea ,

 

Thanks for your answer. Is it possible to get a new prepaid card at the O2 store and then transfer the existing

Internet-to-Go plan plus the remaining credits to the new card? If possible, that’s mean I will be able to use Internet-to-Go while able to make phone calls with the rate of O2 my Prepaid 9 Ct. at the same time?

 

Kind regards,

Terry


Dear @Terry Tsang ,

 

you can’t transfer a plan from one SIM-card to another. I am sorry.

These tariffs are intended for use e.g. in tablets or laptops, where telephone calls are not needed.

 

Kind regards,

Andrea


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