Hello,
I have two mobile SIM card contracts (numbers: +XXXXXX and +XXXXXX), each with a plan costing around 19.99 or 20 euros. However, for the last three months, I have been receiving bills of over 40, 72, and 39 euros for each SIM card, respectively. Could you please clarify why the billed amounts are higher than expected? Thank you.
Edit o2_Sven 08.04.2024/10:57: Removed personal information and moved the thread from o2 Mobilfunk: Vertrag & Tarife to English o2 Community: Mobile
You can find the explanation on pages 2 and 3 of the invoice.
Remove your phone numbers.
Hello
welcome to the o2 Community 💙.
Having a varying sum across several bills could have plenty of different reasions. As Bumer already wrote, you can always check your bills for a more clear picture of what you were billed for. Did you maybe spend some time out of country or called a foreign number. That could lead to a sudden increase of the bill for a single month.
Kind regards, Sven
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