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Hi, so the internet here is incredibly slow, even with “full signal” on LTE or 5G max speed I’ve been able to get is around 10 Mpbs down and 25 up, I live directly in front of the tower and wether outside or inside the results are the same. 86453 Dasing is where the tower is located, the reported coverage indicates the the connection for this region should be good. Yes I have used Live Check to see what’s up, it just says the the station could be overloaded, but even at 3 in the morning on a workday it indicates the same issue. I recently moved here, and unfortunately land cables are not an option for me and I rely on my internet connection a lot, would love to have this checked out. At my previous apartment I had better speeds with worse connection so this makes almost no sense and at this point I’m just overpaying on my tariff.
 

 

 

Hello @apebrain,
welcome to the o2 community! 💙
Could you tell us your postcode and a side street? That way, everyone can have a better look at the situation in your area.
How is the reception with your mobile phone? Do you have similar problems there?
Kind regards, Maren 🍂


Hiya, post code is 86453 Dasing, Malzhauser Str. 10 is the closest street to the cell tower and one of the sectors is directly towards my housing, the situation is the same on my phone, with reception signal being better than what my Homespot gets but the speeds are still pretty insignificant.

 


Hello @apebrain ,

that's not so nice, of course.
Did you check your adress in our Live Check beforehand
to see if there was a known fault?

Best regards
Daniela




 


As I have stated in the first wall of text, I have already used Live Check and it simply claimed that it is “overloaded at this moment”. But I find that hard to believe given that the speed of the connection remains the same regardless of the time and day.


@apebrain,

all clear. I took a look at the network at the address given. The network coverage there is generally very good.
One base station there is currently reporting restrictions. This means that calls and surfing are currently impaired there.
The reason is either an overload situation, i.e. too many mobile phone users in a certain area at the same time.
Or it is another fault.

Best regards
Daniela


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