Hello @Avnish_07 ,

welcome to the o2 Community .

You’ll have to contact the hotline or chat for the release of your number and after that you’ll need sim.de to actually request the porting of the number itself. That’s basically it already, if you still have any leftover credit after the deactivation of the simcard you can have this paid out by filling out and sending in the respective form.

Kind regards, Sven

Hello Sven,
Would it be possible for you to release my number? My Tariff is o2 Prepaid Data Pack M. 

Thank you
Kind Regards, Avnish

contact the prepaid chat.

o2 Prepaid-Chat

Hello @Avnish_07 

could you manage to get your number released via our prepaid hotline?

In case you need further informations feel free to write us here. 

Best regards,

Michi