Gar nicht, da im stationären Handel erworben.

Moin Moin,

the only way is to go to Kaufland and ask for withdrawal.

With cash receipt it could be possible.

But if you buy in a shop, you have no right of withdrawal.

Hello @Erum,

welcome to our o2 Community

If you have purchased the SIM card in a store, there is usually no right of withdrawal. In this case we cannot provide a refund.

Of course, as schluej writes, you can ask the store whether there is a goodwill solution.

Please let us know if you have any further questions.

Best regards

Giulia