Hi I accidentally opted the o2 my prepaid L pack and cancelled it immediately. But i didn't receive refund to change my plan to o2 my prepaid M. How do i get the money back?
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Can someone help on this. I recharged again to 15 euro to change my plan.
Hello
thank you for your enquiry and welcome to the community! 
Exactly as you described, I could understand everything.
Accordingly, I have just reversed/credited the fee for Pack L to you.
Do you have any further questions in this regard?
Kind regards
Jessica 
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