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Hello there, im new customer and today i bought a new number that costs 30euros per month and it has 140gb. I want to know that if its possible can i change or make lower cost tarif not changing my phone number from next month? 

 

 

EDIT: verschoben von Mobilfunk: Vertrag in English mobile;  28.08.2024; 17:26 Uhr; o2_Maria

That depends on whether you concluded a contract with a minimum term of 24 months or just 1 month.

What is the exact name of the tarif and where / how did you conclude the contract?


@bs0 on the contract it says 24 months and tarif name is L boost online


Ordered online or in a shop?

If online you could cancel the contract within 14 days and conclude a new one, but you would lose the phone number. If in a shop, this is not possible.

You have a 24-month contract so you can't just change it after one month.


Hello @Bayrbilegt,

welcome to our o2 community 🙂

Could bs0 already answer your questions regarding possibilities to cancel your contract?

If you want to continue or ordered in a shop or more than 14 days ago online or via our hotline, then the earliest possibility to be able to change the tariff is after 5 months depending on available offers with an extension. A change of tariff without extension is also possible anytime, but often lower tariffs are not offered.

Best Regards,

Gerrit


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