Hi..just want to ask..how will i be able to ask my contract number to my wifi homespot. I haven't receive any copy of my contract when i bought my wifi.I cannot register as well in my o2 app because it requires vertrag nummer which i dont have..can someone help me..thanks
Edit o2_Kathi 15.09.24 Moved from the section Mobilfunk zu Hause to English o2 Community: Mobile + Title adapted for a better overview
Hello 
To register in the My o2 area, you will need the landline number or mobile phone number from your contract. You will receive this when you have received and activated the SIM card.
Has this already happened or have you just ordered and are still waiting for your order?
Best regards
Kathi 
It already happened. Its already been almost 5 mos since I bought the wifi homespot. I also tried to register in my o2 app (my handy)using the mobile number that i used during the purchase but always incorrect or error.
Register your landline number or mobile phone number from the Homespot contract there. For registration, do not use the Homespot network but a different internet connection.
Register as a HomeSpot customer
Hello
could you already register your Homespot contract at your registration page as Bumer suggested and can now see your contract and its bills?
Best Regards,
Gerrit
Hello
Is there anything else we can help you with? Are there still uncertainties? We would be pleased to receive feedback on whether everything went well and how it worked out.
Kind regards, Lea
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