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Dear O2 community,

I would like to ask for a Persönlichen Kundenkennzahl as I don’t have one in the paperwork that I received with my contract nor I was asked to have one set when I did my contract.

Please forgive me for not writing in German, I just moved here and I don’t speak (yet) German.

Vielen Dank.

Hey community, anyone could please help me with this matter?

Vielen Dank.


This has been resolved by using the online form and sending it by fax.


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