I purchased a plan with unlimited data and was offered to receive a second card to use on my tablet at no extra cost, but now I am being charged 20 euros per month for this.
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Hi
thank you for contacting us regarding your second contract.
You signed this contract directly in an o2 store in october, so we can't cancel it for you.
the second contract is not free of charge, but maybe there is a misunderstanding, as you get a discount on your other contract that exceeds the cost of the second contract.
Have you already contacted the seller? This is your contact and can initiate a merchant cancellation for you on a goodwill basis.
greetings
Michael
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