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I'm being charged 5 EURO with no invoice

  • November 27, 2020
  • 1 Antwort
  • 67 Aufrufe
D
Besucher:in

Why am I being charged an additional five EURO every month a week after my invoice is paid - with no receipt given to me to explain this charge. This has happened for several months.

 

Edit by MXP_Alex: Moved to English o2 Community

    1 Antwort

    o2_Andrea
    • o2_AndreaTeam
    • Team
    • December 3, 2020

    Dear @Damadim ,

     

    welcome in our community. :evergreen_tree:

    You have two bills per month, once your mobile phone contracts and once the monthly rate for o2 Homespot.

     

    Kind regards,

    Andrea

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