Hallo,
I wanted to order a 10€ credit for my cell phone, but I accidentally ordered 3x10€ and 1x15€ .
How could I get refund for another extra 35€ ?
15.12.2022 12:03, o2_Giulia: moved from O₂ Prepaid to English O₂ Community: Mobile
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Dear
welcome to our community. 
A refund from a current SIM card is not possible. The credit is on your SIM card and can be used there. A payout is only possible if you cancel the SIM card completely and then request a payout using the form.
Kind regards,
Andrea
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