Hello @sads19 , 

welcome to our community! 

Your o2 my Handy invoice will be sent to you once by mail (postal service) after the hardware has been shipped. 
Have you already received it? There you can see your contract number, which you can use to register at Mein o2. 

Feel free to let me know if I can still support you. 

Best regards, 
Manuela

I never received the contract number in the invoice. Due to this I am unable to register my devices or create an account with O2 website/application. Please help

Kunde nummer: xxx871

Email address:

Emailadresse entfernt

Edit by o2_Andrea: persönliche Daten entfernt

Beiträge zusammengeführt

Hello O2 team

I never received the contract number in the invoice. Due to this I am unable to register my devices or create an account with O2 website/application. Please help

Kunde nummer: xxx871

Email address:

Emailadresse entfernt

Edit by o2_Andrea: persönliche Daten entfernt

​​​​​​​Beiträge zusammengeführt

Hello O2 team

I never received the contract number in the invoice. Due to this I am unable to register my devices or create an account with O2 website/application. Please help

Kunde nummer: XXXXXXXX

Email address:  XXXXXXXX 

edit o2_Matze 03.03.2023 19:20 personal Data deleted. 

please remember that this is a public forum

Hello @Olliegrace,

I am happy to help you and would like to have a look at your data set. Before I can do this, I contact you now per pm as o2_Support. Please take a look in to you community inbox.

Best regards, Marco

Hallo Marco

If you say I have choosen it my self. Then probably I know the 4 digit PIN.  I have thrown all my papers already. I have nothing here. Should I give you the PIN here?

Dear @Olliegrace ,

welcome to our community.

This is a public forum, please do not write any personal data in your posts, these are visible to all! I have changed it accordingly.
If we need personal data from you, we will contact you via a private message.

Is see o2_Marco already wrote a private message to you.

Kind regards,

Andrea

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Korrektur: private Nachricht

Hello Andrea,

My costume number:  xxx871

Edit by o2_Andrea: persönliche Daten entfernt

Beiträge zusammengeführt

Hi @Olliegrace,

thank you for your pm.  I hope that you are satisfied with my help.

Best regards, Marco

Hello Marco,

Thank you so much for your help. I really appreciate it so much. 

Thank you @Olliegrace for your feedback. I was happy to help you and would have liked to help you more. I wish you all the best and hope that colleagues can help you quickly. 

Kind regards, Marco