I wanted to change my tarif and buy a smartphone. But you guys send me a new sim card. Am I gonna pay two bills for that, if that so I wanna return the items, didn't open the boxes
edit o2_Solveig: verschoben von o2 SIM-Karte → English Mobile
- Moderatorin
- 4622 Antworten
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26 February 2021
Hello
It sounds like you've ordered a new contract instead of changing the tariff. If the new contract is not wanted, please revoke it.
You can send an EMail to widerruf@cc.o2online.de . Please make sure, that the withdraw ist possible within 14 days.
Kind reagrds, Ines.
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