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I accidentally clicked early payment button but I don't want to terminate my contract.

  • January 15, 2024
  • 1 Antwort
  • 37 Aufrufe
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Besucher:in

Hello,

on January 13, 2024, while searching for my contract details on the website, I accidentally clicked on the early payment button. I do not want to terminate my contract. Can you please assist in canceling the early payment process?

Thank you in advance.
Regards,

 

Edit o2_Sven 15.01.2024/09:17: Moved thread from o2 Mobilfunk: Vertrag & Tarife to English o2 Community: Mobile

Lösung von o2_Sven

Hello @goksucikit ,

welcome to the o2 Community 💙.

It’s good that you contacted us so soon afterwards, as we can stop the early cancellation of the installment plan at this point in time. It’s going to continue on as normal and you should also be receiving a confirmation that the early cancellation has been stopped in the near future.

 

Kind regards, Sven

1 Antwort

o2_Sven
  • o2_SvenModerator
  • Moderator
  • Lösung
  • January 15, 2024

Hello @goksucikit ,

welcome to the o2 Community 💙.

It’s good that you contacted us so soon afterwards, as we can stop the early cancellation of the installment plan at this point in time. It’s going to continue on as normal and you should also be receiving a confirmation that the early cancellation has been stopped in the near future.

 

Kind regards, Sven

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