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How to pay the bill when the balance on my bank account is not sufficient?

  • February 6, 2021
  • 1 Antwort
  • 63 Aufrufe

Hello,

I transferred the balance and am about to close my bank account. Then I realized the bank account is associated with my mobile payment. Since it takes 10 days to change the billing information on O2, I am asking how to pay the bill in the current invoice. If I fail to pay it on time, will O2 disconnect my phone service then?

Lösung von o2_Ines

Hello @monkeycharlie, welcome at our community.

Do not worry, we won´t disconnect the service immediately. :relaxed:

You can transfer the money at our bankaccount:

HYPO Vereinsbank AG

HYVEDEMMXXX

DE16 7002 0270 0005 7131 53

Please also mention your customer number.

Kind regards, Ines.

 

 

1 Antwort

o2_Ines
  • Moderatorin
  • Lösung
  • February 10, 2021

Hello @monkeycharlie, welcome at our community.

Do not worry, we won´t disconnect the service immediately. :relaxed:

You can transfer the money at our bankaccount:

HYPO Vereinsbank AG

HYVEDEMMXXX

DE16 7002 0270 0005 7131 53

Please also mention your customer number.

Kind regards, Ines.