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How to block a SIM card if you don’t have access to your personal account and at night?!

  • July 25, 2024
  • 2 Antworten
  • 27 Aufrufe
A
Besucher:in

My husband's cell phone was stolen. He can't log in to his account - because the login procedure offers to send a temporary password only by text message. How can I block someone else's SIM card from my account? Or how to do it at night? 116 116 did not help.

Lösung von Bollermann

Hello @Anna RRR 

 

089-666630044. 

A

2 Antworten

Bollermann
Legende
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  • BollermannLegende
  • Lösung
  • July 25, 2024

Hello @Anna RRR 

 

089-666630044. 

be kind 🙂 or be quiet🤫
schluej
o2_Gerrit
A
o2_Gerrit
  • o2_GerritModerator
  • Moderator
  • July 26, 2024

Hello @Anna RRR,

welcome to our o2 Community 🙂

That is a bad event that the phone of your husband together with the SIM card has been stolen. It is good that you immediately try to block it.

Did you succeed via our Emergency Hotline 089-666630044 which Bollermann wrote?

Best Regards,

Gerrit

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