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How can I change the owner of a O2 Handy number?

I friend of mine helped me to get an O2 number using his credit card, but I’m the one using and paying for it, so how can I change the owner of the number?

Hi @Carlos V, 

 

welcome to our English community. :hugging:  

 

As I see, the owner-change should be for your prepaid-card, right? 

 

I have just sent an e-mail to you with all information concerning the owner change. You will find in the e-mail a reference-ID. Please give this reference-ID to the new owner of the prepaid-card. The new owner needs to call now our customer service and has to identify himself by the reference-ID. 

 

If you like, you can also come back here in our English community. In this case let me know all personal details under @o2_Support. You will receive a private message with all details that I need. Afterwards, you will receive an e-mail with all instructions for a post-identification (PostIdent). 

 

I hope I could be of help to you. 

 

Loving greetings,

Tobias

 

 

 

 

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