Hello, I ordered an eSIM earlier this week. I’ve been  in the hospital and have no way to make phone calls and stay in contact outside the limited WiFi here. 
 

I was under the impression that an eSIM could be ordered and accessed right away, which is why I thought this could work. I was dismayed to be told I could wait 6 days for it to show up in the mail. I have no way to get to my home to even access the mail until I’m not sure when. It’s a terrible Catch - 22. 
 

is there anything that can be done? I desperately need the ability to call people and make arrangements for my kid and pets. 
 

Also, I don’t seem to be getting any emails from O2 regarding my order. I don’t know what to do right now. 
 

any help, please?