Hi,
I am using my homespot for more than 1.5 years but since I left for vacation, it does not work.
I tried to reinsert sim-card but didn’t help. Once I connected, I can’t even connect o2.spot to enter pin.
Do you have any ideas? I think the homespot could be broken. Any helps appreciated.
Edit o2_Giulia, 10.09.2022 16:58 Uhr: moved from o2 Homespot to English o2 Community
And, it is weird when I check O2 homepage to increase the speed, it says the service is not available at my address while I have an active contract. I may be paying a service which cannot be used! If this is the case, things will get weird too!
Dear
welcome to our community. 
Did you try our Live-Check ?
I can see several issues at your Home address. 
There are some base station works near you. All yellow marked stations have some restrictions.
Kind regards,
Andrea
Hi Andrea, I had a conversation with o2cando on twitter. You may check it.
The problem is there for more than 10 days and I even don’t see red/orange blink on cellular on device. I was going to try the sim on a phone but I need nano sim which I don’t have for homespot. I don’t think the problem is related issues on the photo you sent as it is present for days.
Thanks for your help here.
Hi
Sorry for the late reply. Can you post a brief update?
Is the problem still there, or is everything working correctly again?
Best Regards Matze
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