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Hacked sim card. Billed for €708 !

  • April 3, 2020
  • 2 Antworten
  • 158 Aufrufe
K
Besucher:in

Hello,

I just received a bill for €777, including €708 for, I assume, some game charges from an app store.

After checking hours charges were made I can definatelly say it wasn`t me, many made after midnight, 2 or 3 am!

I need help resolving that case please. An investigation should be opened and that bill should be reversed. I have blocked access to all third party services on that sim card already.

That you,

Kamil Bouzek

    2 Antworten

    stefanniehaus
    Legende
    Forum|alt.badge.img+3

    Please contact the police. 

    After that, maybe o2 can help you.

    K
    o2_Flo
    • o2_FloTeam
    • Team
    • April 7, 2020

    Hey @Kamil B,

    a ticket für this case has already been opened :)

    Greetings,

    Flo

    Lerne die Moderatoren kennen & stell dich selbst vor :) https://g.o2.de/o2_Flo
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