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Guidance on pre-paid for family visiting Europe

  • June 17, 2022
  • 5 Antworten
  • 48 Aufrufe
F
Besucher:in

Hello,

I’ve been living in Germany for a few years and been an o2 Customer with a long-term contract.

My family (5 people) is visiting me in July and they would like to have mobile internet during their 2-week stay. I thought I could purchase at least 3 pre-paid SIM cards with 15GB (14,99eur), but I was not able to do that via myO2 Portal.

Are there any recommendation on how can I ensure they have short-term access with o2?

Thanks!

Lösung von o2_Andrea

Dear @fernando_q ,

welcome to our community. 🐞

Nice that @dSkill  has already been able to give you the right link. Thanks a lot.

These Prepaidorders have nothing to do with your postpaid contract, they are stand-alone prepaidcontracts.

You can also get a prepaidcard in a shop, I think there you don’t need an existing phonenumber.

Kind regards,

Andrea

    5 Antworten

    D
    Legende
    Forum|alt.badge.img+14
    • dSkillLegende
    • Legende
    • June 17, 2022

    You should be able to order Try it here 

     

     

     

    F
    Besucher:in
    • fernando_q
    • Autor
    • Besucher:in
    • June 18, 2022

    Thanks for the response @dSkill !

    One additional question, when buying it from the link you’ve shared I am required to put a phone number. This purchase will not replace my existing plan with o2, right?

     

    Also, I wonder how people without an existing phone number would be able to purchase a SIM if o2 required a phone number to buy a SIM 🙄 but that’s another story… 😅

    o2_Andrea
    • o2_AndreaTeam
    • Team
    • Lösung
    • June 18, 2022

    Dear @fernando_q ,

    welcome to our community. 🐞

    Nice that @dSkill  has already been able to give you the right link. Thanks a lot.

    These Prepaidorders have nothing to do with your postpaid contract, they are stand-alone prepaidcontracts.

    You can also get a prepaidcard in a shop, I think there you don’t need an existing phonenumber.

    Kind regards,

    Andrea

    Hat dir eine Antwort hier in unserer o2 Community weitergeholfen? Bitte markiere den Beitrag als Lösung damit andere Nutzer schneller Lösungen zu Fragen finden können.
    F
    F
    Besucher:in
    • fernando_q
    • Autor
    • Besucher:in
    • June 18, 2022

    Hi @o2_Andrea ,
     

    That sounds great! I will complete my order for the prepaid SIMs then. Thank you very much!
    Have a great day.
     

    Best regards,

    Fernando

    o2_Andrea
    o2_Andrea
    • o2_AndreaTeam
    • Team
    • June 24, 2022

    Dear @fernando_q ,

    always with pleasure. 😉

    Feel free to contact us again, if support is needed.

    Kind regards,

    Andrea

    Hat dir eine Antwort hier in unserer o2 Community weitergeholfen? Bitte markiere den Beitrag als Lösung damit andere Nutzer schneller Lösungen zu Fragen finden können.
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