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Guidance on pre-paid for family visiting Europe


Hello,

I’ve been living in Germany for a few years and been an o2 Customer with a long-term contract.

My family (5 people) is visiting me in July and they would like to have mobile internet during their 2-week stay. I thought I could purchase at least 3 pre-paid SIM cards with 15GB (14,99eur), but I was not able to do that via myO2 Portal.

Are there any recommendation on how can I ensure they have short-term access with o2?

Thanks!

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Lösung von o2_Andrea 18 June 2022, 16:12

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5 Antworten

Benutzerebene 6

You should be able to order Try it here 

 

 

 

Thanks for the response @dSkill !

One additional question, when buying it from the link you’ve shared I am required to put a phone number. This purchase will not replace my existing plan with o2, right?

 

Also, I wonder how people without an existing phone number would be able to purchase a SIM if o2 required a phone number to buy a SIM 🙄 but that’s another story… 😅

Benutzerebene 7

Dear @fernando_q ,

welcome to our community. 🐞

Nice that @dSkill  has already been able to give you the right link. Thanks a lot.

These Prepaidorders have nothing to do with your postpaid contract, they are stand-alone prepaidcontracts.

You can also get a prepaidcard in a shop, I think there you don’t need an existing phonenumber.

Kind regards,

Andrea

Hi @o2_Andrea ,
 

That sounds great! I will complete my order for the prepaid SIMs then. Thank you very much!
Have a great day.
 

Best regards,

Fernando

Benutzerebene 7

Dear @fernando_q ,

always with pleasure. 😉

Feel free to contact us again, if support is needed.

Kind regards,

Andrea

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