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GOOGLE PIXEL 8PRO BL+PIXEL 7A SWRZ (BK) Angebot.


Hello I’ve an order as follows :

 

wir bestätigen Ihren Auftrag vom 19.02.2024.
Ihre Auftragsnummer lautet: XXXXXX. Bitte geben Sie diese Nummer bei Fragen zu Ihrer Bestellung immer mit an.

Artikelübersicht
 

Menge Produktname
1 GOOGLE PIXEL 8PRO BL+PIXEL 7A SWRZ (BK)

 

And would like to know if it is possible to choose Porcelain since I could not select it at the website.

 

Thanks a lot in advance.

 

MfG

 

o2_Giulia, 20.02.2024, 08:35: personal data deleted

 

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Lösung von Jotadg 22 February 2024, 18:10

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5 Antworten

Benutzerebene 7
Abzeichen +7

It's not possible to change the phone colour. 

You can cancel the order within 14 days and make a new with the right colour. 

Hello @Jotadg, Bollermann already provided the correct answer here. 👍😊

Unfortunately, it is not possible to change the color. The only option is to cancel the order within 14 days, as already described.

After that, you can place a new order with the desired color.

Have you already thought about how you want to proceed in your case?

Best regards

Steffen

 

Hello

I appreciate both responses. However, it seems there might have been some confusion or misinformation on both of you regarding the 2 phones in one pack and the color options available with this particular offer. This offer included only one color choice, which comprises the Pixel 8 Pro in Bay and Pixel 7a in black. There is no sending back and get another color. It was fixed and locked to one color on purpose.

 

I was hoping to inquire whether O2 would consider allowing a change in color as a gesture of goodwill before sending the devices. However, it appears that this might not be possible, as this two specific colors are reserved for the 1 phone offers which is kind of funny in a bad way to lock colors behind a price. If the preferred color had been available, Obviously I would have opted for it. 

 

With that said, I have decided not to cancel the order, and I will keep the Bay (already received both devices). Please note that the offer of 2 phones pack is no longer available after the 20th.

Thank you for your response, although I am disappointed by the lack of effort from O2 to accommodate customer preferences.

 

We can consider this matter closed I can live with light blue not the end of the world, In fact I think I will like it 😅 or get used to it in the end

 

 

 

.

Best regards

 

 

@Jotadg, the offer for the Google Pixel 8 Pro with the Pixel 7 a on top for the price of the Pixel 8 Pro only, been an exclusive offer until 20.02.2024 and the color of both Pixel phones was indeed restricted to Bay for the Pixel 8 Pro and Charcoal Black for the Pixel 7 a.

Regards,

Gerrit

@Jotadg, the offer for the Google Pixel 8 Pro with the Pixel 7 a on top for the price of the Pixel 8 Pro only, been an exclusive offer until 20.02.2024 and the color of both Pixel phones was indeed restricted to Bay for the Pixel 8 Pro and Charcoal Black for the Pixel 7 a.

Regards,

Gerrit

@o2_Gerrit Yes that's what I said. No need to repeat 

Regards

 

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