Good afternoon. How can I restore a check?
Hey
Could you give me a favour and discribe your question in detail?
Have a nice day, Tatjana
Good afternoon. I bought a phone from you. Iphone. I wanted to update it but it was blocked. To unlock Apple asks for a sales receipt, and I threw it away
Hey
thanks for the quik answer.
I have an other question to you: Do you want to update the software of your iPhone or witch uupdate do you mean?
Best regards, Tatjana
He blocked me. And to unlock, I need a purchase receipt. I threw it away
I need to restore the check for payment by phone. That I would show it in APPLE
Do you mean the plan of the rates for your iPhone?
I need to duplicate a check about buying your phone
You don’t mean a check, I think you mean an invoice. The invoice for your smartphone, right?
Ich denke er benötigt einfach eine Rechnungskopie für das Handy um sich als Besitzer des Geräts zu legitimieren. Warum ist mir allerdings auch nicht ganz klar.
Yes, the check that I bought a phone from you and did not steal
Again, not a check, but an invoice. I am sure Tatjana will be able to order a duplicate invoice for you.
Now I got it. Thanks
And what should I pay for? For the paper ??? You must do this for free.
Why should this service be free?(??) A duplicate invoice used to cost 9.99 so you can be thankful it is now much cheaper. If you don’t want to pay that’s fine, but then you won’t get the copy you seem to need.
Hey
Tell me if I should send you the duplicate.
Kind regards, Tatjana
Hey
had you made a decision? If you want to, I could send you the duplicte of the invoice, but it costs 2 EUR.
Kind regards, Tatjana
And how do I pay?
Hi
it would simply be added to your upcoming bill.
I have sent you a private message from our @o2_Support account in order to ask for a few details regarding your contract so that we can find you in our data system and send the invoice to you.
Best regards,
Jan.
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