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I have recently arrived in Germany and wanted to buy a phone connection for myself. But I observed due to the Coronavirus all local shops are closed. So I tried to order a simcard online. Currently I do not have my own post box as I am living with a temporary landlord.  She told me to forward all my mails and packages to her postbox by putting her nameas C/o. 

But while ordering a simcard there was no option to add a C/o in the address box.

How do I complete my purchase then? 

Hello @Avik96 and welcome to our o2 community :-)

Arriving in a foreign country always is a big challenge, especially in times like this. We will do our best to help you get you mobile contract as soon as possible :-)

Have you tried to put the “c/o” insidde the field for the street? This may work. Or have you already been able to solve this issue for you?

Regards,

Lars

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