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free number for porting


Hi , Please help me port my number by freeing it from 02. If there is a way to do it online (which I couldn’t find), let me know. 

Lösung von Bumer

@Neo_On_Eon 

If the prepaid card is still active, go to the prepaid chat.

o2 Prepaid-Chat

 

If it is already deactivated, you no longer need to do anything with o2. Your new provider asks when the contract ends. This lasts until 90 days after deactivation.

Danke @Sächsin ☺️

6 Antworten

Bumer
Legende
  • May 9, 2024

do you have prepaid or postpaid?


Sächsin
Legende
  • May 9, 2024

@Bumer 

Prepaid...


Bumer
Legende
  • Lösung
  • May 9, 2024

@Neo_On_Eon 

If the prepaid card is still active, go to the prepaid chat.

o2 Prepaid-Chat

 

If it is already deactivated, you no longer need to do anything with o2. Your new provider asks when the contract ends. This lasts until 90 days after deactivation.

Danke @Sächsin ☺️


o2_Cora
  • May 10, 2024

Hello @Neo_On_Eon

I see that Bumer has already given you some important information, great :) 

Have you already contacted us in the prepaid chat? Did everything work out with the number release? 

Best regards
Cora


  • Autor
  • Besucher:in
  • May 13, 2024

Hi , 

 

I talked on the prepaid chat and I have been told that it will be made free, Thank you for your help and guidance. 

 

Regards,

Narender


o2_Giulia
  • Moderatorin
  • May 13, 2024

Hello @Neo_On_Eon,

I'm very pleased that the chat helped you.

Please feel free to contact us at any time if you have any further questions.

Best regards

Giulia