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  • February 3, 2021
  • 6 Antworten
  • 248 Aufrufe
W
Besucher:in

Hi all, 

The first time I use O2 HomeSpot, I found that I set up the device by accessing the web for the first time, then I clicked the reset button on the device, and finally I could not set the device through the web.
I am sure that my laptop and homespot are on the same network, because I can ping successfully and successfully access 192.168.1.1. I think there should be a server in homespot. When I send a login request, it has a bug in the server. Can anyone tell me what to do? I want to set up my device.

 

Of course, I can also return the device. If I choose Defekt (Austausch), will a new device be sent to me? I like O2 and homespot, because the apartment I rent only supports O2, which is my only choice.

 

 

edit o2_Manga: verschoben zu English_Mobile

Lösung von o2_Ines

Hello @Wenjie Shen, welcome at our community. I am very sorry, that our answer took so long.

I am happy to help you. Does your problem still exist?

Kind regards, Ines.

    6 Antworten

    o2_Ines
    • o2_InesModeratorin
    • Moderatorin
    • Lösung
    • February 15, 2021

    Hello @Wenjie Shen, welcome at our community. I am very sorry, that our answer took so long.

    I am happy to help you. Does your problem still exist?

    Kind regards, Ines.

    D
    Besucher:in
    • dialogue91
    • Besucher:in
    • February 24, 2021

    Hi everyone,

    I have the same problem. It looks like an FW that was automatically installed as the OTA update is broken. Any update from o2?

    Best regards

    o2_Tobias
    • o2_TobiasTeam
    • March 3, 2021

    Hi @dialogue91, 

     

    welcome to our English Community. 

     

    I see that you have written also a thread in German: 

     

    Which language do you prefer?

     

    Loving greetings,

    Tobias

    Lesenswerte Artikel und mehr: https://g.o2.de/community-treffpunkt oder https://g.o2.de/News Schaue einfach mal vorbei.
    D
    Besucher:in
    • dialogue91
    • Besucher:in
    • March 3, 2021

    Hi @dialogue91, 

     

    welcome to our English Community. 

     

    I see that you have written also a thread in German: 

     

    Which language do you prefer?

     

    Loving greetings,

    Tobias

    Hi @o2_Tobias,

    I would prefer to continue discussing here using English. Thanks for asking :slight_smile:

    Best regards,
    Vlad

    o2_Tobias
    • o2_TobiasTeam
    • March 12, 2021

    Hi @dialogue91, 

     

    thanks for your reply. 

     

    I regret that you cannot use the configuration-menue o2.spot at the moment. 

     

    I have forwarded your error-description now to our technical department. 

     

    Therefore, I ask you for some patience. 

     

    As soon as I have any news for you, I will let you know. 

     

    Loving greetings,

    Tobias

    Lesenswerte Artikel und mehr: https://g.o2.de/community-treffpunkt oder https://g.o2.de/News Schaue einfach mal vorbei.
      Alex456
      Einsteiger:in
      Forum|alt.badge.img+1
      • Alex456
      • Einsteiger:in
      • July 15, 2026

      Wieso wird die Frage als gelöst markiert, wenn in keiner der Antworten auch nur annähernd so etwas wie eine Lösung gepostet wurde!? Scheint übrigens in der gesamten community keine Antwort auf für das Thema zu geben.

      Dementsprechend lautet meine Frage, wie löst man das Problem denn nun!?!

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