Frage

Failed Activation for the eSIM for my iphone

vor 3 Jahren
23 February 2021
1 Antwort
38 Aufrufe

saffey
Neuling
0 Antworten

Dears,

First I do apologize for writing in English. My German language is not the best to describe my issue.

I have an issue to activate the replacement esim card I ordered for my new iphone. It gives the following message

“Aus technischen Gründen können Ihre Daten derzeit nicht vollständig geladen werden. Bitte versuchen Sie es zu einem späteren Zeitpunkt erneut.”

I tried to order a second eSIM, but it’s also not working.

Can you please advise how can I solve this issue?

Thanks

Saffey

Edit o2_Vivian: verschoben SIM-Karte → o2 English Community: Mobile

1 Antwort

Hi @saffey,

welcome to our English Community. I am happy to help you with the activation of an eSIM.

In your data, I already see one eSIM activated with the sim-card-number -950 at the end.

Is your issue therefore already clarified, or do you like to activate a 2nd eSIM for the same number? In this case, please order a Multicard and change it then to an eSIM. You find a video-description here:

If you have any further questions, just let me know.

Loving greetings,

Tobias

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