I received a call from O2 for extension of contract , the guy on the phone said If I renew my contract I would get 10 Gb extra every month .... so 20gb original + 10 gb equals 30 gb every month.
I agreed then went to the app and found 30 GB on my main page as promised. THIS DOSCONTINUED AFTER ONLY 1 MONTH !
I called the helpline again and the representative told me I would get 10 gb NEXT YEAR in NOV 2025 🫠
What kind of a joke is this company?
I'm already a customer for 2+ years and usually pay for extra services like unlimited interent every other month when I travel .
I don't even fully use the 20 gb most months because I have WiFi at home .... but THE AUDACITY TO LIE ..... wth ♀️ ♂️.... it just feels like betrayal
o2_Giulia, 03.01.2025, 14:24: verschoben von O₂ Mobilfunk: Vertrag & Tarife zu English O₂ Community: Mobile