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esim ordered over a week ago - not arrived yet


I ordered an esim on 14 June and it hasn’t arrived yet.  Is it normal for it to take this long?

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Lösung von o2_Kurt 25 June 2022, 17:10

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Hallo @achikts ,

 

the eSIM is ready for activation. If that option doesn’t show up in your “Mein o2” Portaö, we can also cancel this eSIM switch so you can start a new one.

Best regards,
Kurt

Hello @o2_Kurt,

 

I must have misread the instructions and was expecting the activation code to arrive by post, which is what I did in the past.  I see the activation instructions now and the link to activate it.

 

Thank you for the information.

Hi @achikts ,

 

thanks for your reply! Glad to hear you’re good to go 😊 Have a nice sunday evening!

Best regards,
Kurt

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