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(EN) I have paid my overdue but phone still doesnt work.


 I'd like to know how long it takes for my phone to work again or for my debts to desappear from the website. Also, I included my client number in the description of the payment. Not sure if I did it right.

edit o2_Manga: verschoben zu Englisch Mobile

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Lösung von bs0 1 August 2021, 09:32

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When did you transfer the payment? It usually takes a couple of working days for your customer account to be credited and the SIM to be unblocked.

Hi @NickCN 

welcome to our community. :slight_smile:

It nearly takes up to 48 h to unbar your connection after the payment is credited on your account. Is everything fine right now or are you still in need of assistance?

Greetings

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