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Early contract cancellation

  • September 11, 2019
  • 2 Antworten
  • 308 Aufrufe
J
Besucher:in
Hi i moved out of Germany and sent all the documents to O2 for contract cancellation.
It have been 8 days i sent the documents but i still haven't got any updates. How long will it take to cancel my contract? I have no problem paying all-inclusive basicfeefor 3 month but still how can i know if my contract is cancelled or not?

Lösung von o2_Tatjana

Hello @jamkkk,

welcome to the o2 community. 😊

Have you seen this topic?

I took a look to your costumer data. So we get the form an took it to the right department. So my colleagues will check it. Please have a bit more patience.

Best regards, Tatjana

    2 Antworten

    o2_Tatjana
    • o2_TatjanaTeam
    • Team
    • Lösung
    • September 13, 2019
    Hello @jamkkk,

    welcome to the o2 community. 😊

    Have you seen this topic?

    I took a look to your costumer data. So we get the form an took it to the right department. So my colleagues will check it. Please have a bit more patience.

    Best regards, Tatjana
    Werde zum Autor und schreibe deine eigenen Artikel | https://g.o2.de/News
    o2_Tatjana
    • o2_TatjanaTeam
    • Team
    • September 17, 2019
    Hey @jamkkk,

    are there any other questions?

    Best regards, Tatjana
    Werde zum Autor und schreibe deine eigenen Artikel | https://g.o2.de/News
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