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Hi i moved out of Germany and sent all the documents to O2 for contract cancellation.

It have been 8 days i sent the documents but i still haven't got any updates. How long will it take to cancel my contract? I have no problem paying all-inclusive basicfeefor 3 month but still how can i know if my contract is cancelled or not?
Hello @jamkkk,



welcome to the o2 community. 😊



Have you seen this topic?



I took a look to your costumer data. So we get the form an took it to the right department. So my colleagues will check it. Please have a bit more patience.



Best regards, Tatjana
Hey @jamkkk,



are there any other questions?



Best regards, Tatjana

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