Hi @o2_Jan ,

I have the same issue. Could you help me please?

Hi @Martina2020 ,

I’ve answered you in your thread: https://hilfe.o2online.de/english-o2-community-mobile-43/email-verification-535966

Best regards,

Michi

I have same issue as well, created o2 account and successfully activated my account but still email verification is not done and showing the same message od technical issue discussed earlier by the customers.

Help me out

Hi @am33na 

Welcome to our o2 Community. 

Could you go a bit more into detail?

Which browser do you use and do yo get the same error message 

when using the My o2 App ? 

Best regards

Matze 

Hi @ Matzo,

Thank you for your reply.

Same error occured while using O2 app.

Best,

Ameena

Hello @am33na,

is it the same error message that you see here in this thread (screenshot)? Or do you get another one?

I just need to clarify it, so that I can give the exact information to our technical department!

Thank you very much,

Jessica

Hi Jessica,

Yes it shows same technical error (screenshot) for me too.

thanks,

Ameena

@am33na 

sorry to ask a few more questions to your issue. What kind of contract do you have? DSL, mobile or o2 My Handy? Have you created just a community login or even a login to “Meino2” to see your contract details? I think there might be the problem. Can you explain?

Greetings

Hi, 

I have the same issue and i need to cancel the contract soon. Every time i click verify email, it goes and shows page not found. I cannot even access my invoices. Please provide me a solution for this asap.

Thankyou.

cheers.

Hi @am33na, 

until now, we have not received any reply from you. 

Did you already manage to verify your e-mail-address?

Loving greetings,

Tobias

Hi @domsrs, 

welcome to our English Community. 

I am sad to read that you would like to cancel your contract soon. What exactly is the reason for your cancellation?

What kind of contract do you have?

Thanks for giving me some more details. 

Loving greetings,

Tobias