Do I qualify to order a new phone

Hello @Yeboah,

welcome to our o2 Community 🙂

Basically, you can order a new cell phone from us at any time. If you extend your SIM-contract by 24 months, you will receive a discount on your tariff for the purchase of a mobile phone. Let us know if you want us to make you an offer. Have you already chosen a new mobile phone?

Best regards

Giulia

Hello Giulia thanks for your answer I have extended my sim contract by 24 month also I have paid for the bill for the new phone but I haven’t heard anything again this is my Oder number WSHWXXXXX

Edit o2_Giulia: personal data deleted.

WSHxxxxxxxxxx



Edit: 02_Micha, 12.05.2022

Hi @Yeboah please do not write personal data in a public community ;)

When do you have extendet your contract for further 24 month and which smartphones have you choosen at your order?

kindly regards
Michael

I ordered iPhone 13 please  

I extended my contract yesterday and I have received message that my contract has been activate 

Alright thank you 

Hi @Yeboah ,

feel free to contact us again if any other questions come up! 

Have a nice weekend 😊

Best regards,
Kurt