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I have enabled the direct debit in my O2 app. But I have already recharged my package with the top up. But I have received an SMS saying 15 euros will be debited from my account is there any way to cancel this 
Edit o2_Bianca: Moved from Austausch rund um die Community to English o2 Community mobile

Hello @Johnhonai and welcome to our community 😊

You can specify when you’re being debited. To check this you can use your Mein o2 App or Mein o2 portal

Did it take money twice in a row or has there been some time inbetween the bookings?

Kind regards, Rebecca


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