Hi, I need help getting a digital invoice for a prepaid top-up payment I made this Jan and Feb. It is nowhere to be found within my online account (or at least I'm unable to locate it).
How do I go about getting such an invoice? Many thanks.
Edit o2_Bianca 19.02. 10:12Uhr: Moved from Mobilfunk Vertrag&Tarife to English o2 Community mobile
Lösung von o2_Giulia
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Hello
welcome to our o2 Community 😀
A normal invoice is not actually provided for prepaid credit top-ups.
If you need your invoices for the tax office, for example, you can request them directly from our Prepaid Hotline or Prepaid Chat.
Best regards
Giulia
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