Hey @Avik96,

when did you order the contract? Did you receive the card yet? :)

Greetings,

Flo

I ordered it almost two weeks back. Still haven't received the sim card. I called the video helpline, but the person wasn't able to help and asked  met to speak German. 

Hello @Avik96 ,

since there is no connected account, we´re not able to check the contract.

If you haven´t received any messages regarding the contract, feel free to send us your personal details via private message.

Please follow this link to open your Inbox:

https://hilfe.o2online.de/inbox/overview

Viele Grüße,

Kurt