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Hi! How to know if I should just deregister from O2 or cancel a contract?

I purchased the O2 my Prepaid S-Karte.

 

Edit o2_Sven: Merged the two topics

Do I still need to cancel something if my sim is just prepaid? On which occasion one must terminate a contract?


@Lowsy

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or look her

 

 

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@Lowsy 

Please no duplicate posts in this forum.

For quick assistance please contact customer service.

O2 Service in English

Our English-speaking postpaid and landline support for you. We are happy to assist you.

089 66 66 30 08 1

Monday till Friday 10 am - 6 pm

 

 

 


Hello @Lowsy,

welcome to our o2 community 🙂

A prepaid card does not necessarily have to be canceled in writing, the card deactivates itself after a certain period of time if you cancel your options and no longer top up. If you cancel in writing, the card will be deactivated immediately.

Were you able to find all the information you were looking for, or do you still have questions?

Best regards

Giulia


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