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Delivery status

  • November 4, 2023
  • 7 Antworten
  • 99 Aufrufe
C
Besucher:in

I orderd a sim card 26th October, but now 4th Nov. it is still in delivery. It is more than a week and is not trackable. What can I do now?

Lösung von CN_Velocity

Dear Flo,

Sorry, I have cancelled the order. I guess I might have filled a wrong address.

Thank you for your help!

7 Antworten

Vilureef
Legende
  • Vilureef
  • November 4, 2023

Hello @CN_Velocity,

Unfortunately, it is currently taking longer to wait.

Best regards

-
C
Besucher:in
  • CN_Velocity
  • Autor
  • Besucher:in
  • November 8, 2023

Hi!

Another 4 days passed, I still got nothing in my mail box. What can I do now? Can I have a sim card directly in store onsite?

Thanks!

 

o2_Sven
  • o2_SvenModerator
  • Moderator
  • November 8, 2023

Hello @CN_Velocity ,

welcome to the o2 Community 💙.

Was the card that you ordered a replacement card for your contract or was this about a completely new contract and its sim that you are waiting for?

 

Kind regards, Sven

Der Wochenrückblick - https://g.o2.de/wcr
C
Besucher:in
  • CN_Velocity
  • Autor
  • Besucher:in
  • November 8, 2023

Hi Sven,

This is a completely new contract and new card.

Thanks

o2_Flo
  • o2_FloTeam
  • Team
  • November 23, 2023

Hey @CN_Velocity,

If I understand correctly, it has already been recorded that the shipment has been delayed and a new card has been sent to you. Have you already received it :)?

Greetings,
Flo

Lerne die Moderatoren kennen & stell dich selbst vor :) https://g.o2.de/o2_Flo
C
Besucher:in
  • CN_Velocity
  • Autor
  • Besucher:in
  • Lösung
  • November 23, 2023

Dear Flo,

Sorry, I have cancelled the order. I guess I might have filled a wrong address.

Thank you for your help!

o2_Flo
  • o2_FloTeam
  • Team
  • November 27, 2023

Hey @CN_Velocity,

Oh, I'm sorry to hear that. Can I help you with your new order? Were you able to enter your address details correctly?


Best regards,
Flo

Lerne die Moderatoren kennen & stell dich selbst vor :) https://g.o2.de/o2_Flo
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