Hello @CN_Velocity,

Unfortunately, it is currently taking longer to wait.

Best regards

Hi!

Another 4 days passed, I still got nothing in my mail box. What can I do now? Can I have a sim card directly in store onsite?

Thanks!

Hello @CN_Velocity ,

welcome to the o2 Community .

Was the card that you ordered a replacement card for your contract or was this about a completely new contract and its sim that you are waiting for?

Kind regards, Sven

Hi Sven,

This is a completely new contract and new card.

Thanks

Hey @CN_Velocity,

If I understand correctly, it has already been recorded that the shipment has been delayed and a new card has been sent to you. Have you already received it ?

Greetings,
Flo

Dear Flo,

Sorry, I have cancelled the order. I guess I might have filled a wrong address.

Thank you for your help!

Hey @CN_Velocity,

Oh, I'm sorry to hear that. Can I help you with your new order? Were you able to enter your address details correctly?

Best regards,
Flo