I had ordered O2 prepaid sim and phone with contract. Only Received the sim, for phone it says address not found. It's been 2 months now still waiting for my phone to arrive. What should I do now ??
Edit o2_Bianca: Moved from Mobilfunk Vertrag&Tarife to English o2 Community Mobile.
Hello
welcome to our o2 Community 
If the mobile phone was not delivered and returned to us, the contract will be cancelled and you have to order it again.
Normally you should have been informed by email about the cancellation. Please check if you have received this information.
Best regards
Giulia
I didn't receive the cancellation email. And what about the booking amount I paid for the phone during ordering
Hi
thank you for your feedback.
Have you already been charged? If not, please order again.
Which sim card did you get? The prepaid card?
kindly regards
Michael
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