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Delete bank information

  • January 28, 2024
  • 3 Antworten
  • 33 Aufrufe
W
Einsteiger:in

Can you please delete my bank account information from the profile?

Lösung von o2_Giulia

Hello @Wack or @Wack2,

I think bs0 meant your community profile.

You cannot revoke your direct debit authorization here. Please contact our customer support directly by phone or chat: Kontakt ganz nach Wunsch

Best regards

Giulia

    3 Antworten

    bs0
    Legende
    Forum|alt.badge.img+43
    • bs0Legende
    • Legende
    • January 28, 2024

    Your bank account information isn’t in your profile (luckily). Or are you asking to cancel a direct debit instruction? You will need to contact customer services to do that.

    In einem Diskussionsforum werden Meinungen ausgetauscht. Meine Beiträge in diesem Kunden-helfen-Kunden-Forum stellen meine persönliche Meinung dar.
    W
    Besucher:in
    • Wack2
    • Besucher:in
    • January 28, 2024

    Thank you so much for your prompt reply. I have two prepaid numbers, and I mistakenly used the wrong account to ask this question.

    Can you please look into the bank information of this account again? I want to delete the bank information from this account.

    o2_Giulia
    • o2_GiuliaModeratorin
    • Moderatorin
    • Lösung
    • January 28, 2024

    Hello @Wack or @Wack2,

    I think bs0 meant your community profile.

    You cannot revoke your direct debit authorization here. Please contact our customer support directly by phone or chat: Kontakt ganz nach Wunsch

    Best regards

    Giulia

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