Your bank account information isn’t in your profile (luckily). Or are you asking to cancel a direct debit instruction? You will need to contact customer services to do that.

Thank you so much for your prompt reply. I have two prepaid numbers, and I mistakenly used the wrong account to ask this question.

Can you please look into the bank information of this account again? I want to delete the bank information from this account.

Hello @Wack or @Wack2,

I think bs0 meant your community profile.

You cannot revoke your direct debit authorization here. Please contact our customer support directly by phone or chat: Kontakt ganz nach Wunsch

Best regards

Giulia