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deactivate auto recharge

  • October 31, 2023
  • 10 Antworten
  • 115 Aufrufe

Dear sir madam I want to deactive my auto recharging and also if you can to remove my debit card informations .

phone number: xxxxxxxx

 

Edit o2_Flo: personal data anonymized // 31.10.23

Lösung von o2_Flo

Hey @Obaidullah Totakhil,

I have deactivated the pack according to your request. The deactivation will take place on 24.11.23.

Greetings,
Flo

10 Antworten

Hi dear sir/madam I want to remove my debit card from my o2 app because twice they recharged me automatically 20 Euro now i do not want to active or charge it .


If you can deactive auto charging 


Phone number : xxxxxx

xxxxxxx

i want to remove my debit card from my o2 app and sim setting also deactive my auto charging .

 

Edit o2_Flo: personal data anonymized // 31.10.23


Hi dear sir /madam I want to deactive my auto recharge and also remove bank informations .


Hi dear sir madam I want to deactive my auto recharge also remove my debit card informations because I topped up twice for 20 euros .

 

Edit o2_Flo: topics merged // 31.10.23


o2_Flo
  • Team
  • October 31, 2023

Hey @Obaidullah Totakhil,

Welcome to the o2 Community. Please avoid spreading your request into multiple topics. This will not lead to a faster processing of your request. 

Please have a look at our FAQs for your topic: 
 

Greetings,
Flo


Hi sir I want to deactive my data auto recharge and mobile auto recharge today I again topped up for 20euros I want to deactive it please help me .


o2_Flo
  • Team
  • Lösung
  • November 17, 2023

Hey @Obaidullah Totakhil,

I have deactivated the pack according to your request. The deactivation will take place on 24.11.23.

Greetings,
Flo


Dear sir madam I want to deactivate my auto recharging and also if you can to remove my debit card information.please please i am to much worried about this matter please remove my auto recharging option As soon As posible and also remove my Debit card Information . i am student here. 

Phone Number: xxx

 

edit o2_Manga: removed mobile phone number because of data security. 


o2_Manga
  • January 14, 2025

Hi ​@Hamid Ghulam Rasool 

welcome to our community. Nice to meet you. 🙂

You can go right here:  👉 Prepaid Mein o2  Choose  → Meine Daten and → Bankvebindung. You can delete it there. 

Please let us know if you succeed. 

 

Greetings