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Dear sir madam I want to deactive my auto recharging and also if you can to remove my debit card informations .

phone number: xxxxxxxx

 

Edit o2_Flo: personal data anonymized // 31.10.23

Hi dear sir/madam I want to remove my debit card from my o2 app because twice they recharged me automatically 20 Euro now i do not want to active or charge it .


If you can deactive auto charging 


Phone number : xxxxxx

xxxxxxx

i want to remove my debit card from my o2 app and sim setting also deactive my auto charging .

 

Edit o2_Flo: personal data anonymized // 31.10.23


Hi dear sir /madam I want to deactive my auto recharge and also remove bank informations .


Hi dear sir madam I want to deactive my auto recharge also remove my debit card informations because I topped up twice for 20 euros .

 

Edit o2_Flo: topics merged // 31.10.23


Hey @Obaidullah Totakhil,

Welcome to the o2 Community. Please avoid spreading your request into multiple topics. This will not lead to a faster processing of your request. 

Please have a look at our FAQs for your topic: 
 

Greetings,
Flo


Hi sir I want to deactive my data auto recharge and mobile auto recharge today I again topped up for 20euros I want to deactive it please help me .


Hey @Obaidullah Totakhil,

I have deactivated the pack according to your request. The deactivation will take place on 24.11.23.

Greetings,
Flo


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