Skip to main content
Warum O2
Warenkorb
Service
Hi Team,



i am a prepaid customer my number is 176xxxx5617. i would like to my customer number



Thanks



Edit by o2_Tatjana: moved thread to an other category
Hey @Deva123,



welcome to the o2 community. 😊



Could you discribe your question a bit more detailed?



Best regards, Tatjana
Hi Tatjana,



I wanted to know My customer ID / number (Kunden nummer) of my prepaid number 176xxxx5617, as it is required for applying MNP.



Thanks

Deva
Prepaid contracts do not have a customer number. The customer number is only important when porting a mobile phone number from a business contract and must be specified for MNP.



Simply do not fill out the Customer Number field.
Hey @Deva123,



good to see that @TBCMagic could answer your question.



Are there any other questions?



Best regards, Tatjana

Deine Antwort