Skip to main content
Warum O2
Warenkorb
 Service
Lösung

customer number for prepaid account

  • September 24, 2019
  • 4 Antworten
  • 294 Aufrufe
D
Besucher:in
Hi Team,

i am a prepaid customer my number is 176xxxx5617. i would like to my customer number

Thanks

Edit by o2_Tatjana: moved thread to an other category

Lösung von Anonymous

Prepaid contracts do not have a customer number. The customer number is only important when porting a mobile phone number from a business contract and must be specified for MNP.

Simply do not fill out the Customer Number field.

    4 Antworten

    o2_Tatjana
    • o2_TatjanaTeam
    • Team
    • September 26, 2019
    Hey @Deva123,

    welcome to the o2 community. 😊

    Could you discribe your question a bit more detailed?

    Best regards, Tatjana
    Werde zum Autor und schreibe deine eigenen Artikel | https://g.o2.de/News
    D
    Besucher:in
    • Deva123
    • Autor
    • Besucher:in
    • September 26, 2019
    Hi Tatjana,

    I wanted to know My customer ID / number (Kunden nummer) of my prepaid number 176xxxx5617, as it is required for applying MNP.

    Thanks
    Deva
    A
    • Anonymous
    • Lösung
    • September 26, 2019
    Prepaid contracts do not have a customer number. The customer number is only important when porting a mobile phone number from a business contract and must be specified for MNP.

    Simply do not fill out the Customer Number field.
    o2_Tatjana
    o2_Tatjana
    • o2_TatjanaTeam
    • Team
    • September 26, 2019
    Hey @Deva123,

    good to see that @TBCMagic could answer your question.

    Are there any other questions?

    Best regards, Tatjana
    Werde zum Autor und schreibe deine eigenen Artikel | https://g.o2.de/News
    Allgemeine Nutzungsbedingungen der O₂ CommunityAccessibility statement
    © Telefónica Germany GmbH & Co. OHG Telefónica