Warenkorb

Bis zu 50 % Vorteil für Freunde

Vertragsverlängerung & Tarifwechsel

Gelöst

customer number for prepaid account

vor 4 Jahren
24 September 2019
4 Antworten
253 Aufrufe

Deva123
Neuling
1 Antwort

Hi Team,

i am a prepaid customer my number is 176xxxx5617. i would like to my customer number

Thanks

Edit by o2_Tatjana: moved thread to an other category

icon

Lösung von Anonymous 26 September 2019, 14:06

Zur Antwort springen

4 Antworten

Benutzerebene 7

Hey @Deva123,

welcome to the o2 community. 😊

Could you discribe your question a bit more detailed?

Best regards, Tatjana

Deva123
Autor
Neuling
1 Antwort
vor 4 Jahren
26 September 2019

Hi Tatjana,

I wanted to know My customer ID / number (Kunden nummer) of my prepaid number 176xxxx5617, as it is required for applying MNP.

Thanks
Deva

A

Anonymous
0 Antworten
vor 4 Jahren
26 September 2019
Lösung

Prepaid contracts do not have a customer number. The customer number is only important when porting a mobile phone number from a business contract and must be specified for MNP.

Simply do not fill out the Customer Number field.

Benutzerebene 7

Hey @Deva123,

good to see that @TBCMagic could answer your question.

Are there any other questions?

Best regards, Tatjana

Deine Antwort