Hello @Rodrigo12,

An invoice is always created for the previous billing period. Do you have access to your invoice? Then please check the period of time that is charged.

I just saw that you asked this question in another thread. It continues there:

Kind regards, Ines.

Hello @o2_Ines  

Thank you for replying on my inquiries.

this is a clip of the invoice i have recieved this July 6 together with the figure i need to pay, I am not that good in German and i dont clearly understand what is written. I hope you can give me an idea about it. I really just want to know if this would be my Final and last invoice and if my connection is already terminated before i pay my bill. Because the transaction fee for money transfer internationally in my country is very costly, that is why i just wanted to make sure that after this i wont recieved anymore invoice that i need to pay again. Thank you in advance for your feedback.

hello @o2_Ines 

here are the other clip from my current

invoice.

Hallo @o2_Ines 

I have accidentally press the check key, however my problem is not yet solved. please i hope you can help me with this. 

Hi @Rodrigo12, thank you very much.

Please take a look at the date. Your contract ended on June 13th, so there will still be services until June 12th. Also a direct debit came back, which was also charged to you here.

Kind regards, ines