Hi,
I need to cancel my SEPA direct debit for my number. I already read the forum, and it says that I need to write to you since I couldn't cancel thins on the MeinO2 app. So, I would be much obliged if you would kind;y guide me to what email or address I should write an email and officially ask for the revoke of the SEPA direct debit?
Thank you.
edit o2_Gerrit 27.05.2024 14:21 moved to English O₂ Community: Mobile
Hello and welcome to the community
You can revoke your SEPA mandate in writing via letter to the following address:
Telefónica Germany GmbH & Co. OHG
Kundenbetreuung
90345 Nürnberg
Kind regards
Steffen
Thank you. Is there any other way other than mail availble, for example online or through an email?
Best Regards,
Gerrit
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