Hello, I am in the process of cancelling my contract (the cancellation fax was sent already) the next day I've received a call from an agent, when I said I am not able to speak German the agent said another colleague will call me.
This happens 4 days ago…
Do you need my customer number?
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Hi
To avoid double postings I close this one.
I have already answered you here :)
https://hilfe.o2online.de/english-o2-community-mobile-43/contact-for-kuendigung-539494
Best,
Alina
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