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Confirmation of contract termination

  • May 14, 2020
  • 3 Antworten
  • 150 Aufrufe
G
Besucher:in

Dear O2 support folks,

I would like to get in touch with you regarding a termination notice that I sent to you. I would like to confirm it before it expires.

Thanks a lot :)

 

Lösung von o2_Tobias

Hi @geor,

 

I regret your decision to end your contract.

 

As I can see you made an online-cancellation. You still have time until 24th May to confirm your cancellation. As we do not handle cancellations here in our community, please contact the following telephone-number:

 

040/ 51900 6642

 

You can also use our WhatsApp-channel to confirm your cancellation: WhatsApp-contact

 

What is actually the reason for your decision to end your contract? If you like to get a nice offer, I am ready to help you.

 

Loving greetings,

Tobias

3 Antworten

o2_Tobias
  • o2_TobiasTeam
  • Lösung
  • May 19, 2020

Hi @geor,

 

I regret your decision to end your contract.

 

As I can see you made an online-cancellation. You still have time until 24th May to confirm your cancellation. As we do not handle cancellations here in our community, please contact the following telephone-number:

 

040/ 51900 6642

 

You can also use our WhatsApp-channel to confirm your cancellation: WhatsApp-contact

 

What is actually the reason for your decision to end your contract? If you like to get a nice offer, I am ready to help you.

 

Loving greetings,

Tobias

Lesenswerte Artikel und mehr: https://g.o2.de/community-treffpunkt oder https://g.o2.de/News Schaue einfach mal vorbei.
G
G
Besucher:in
  • geor
  • Autor
  • Besucher:in
  • May 19, 2020

Dear Tobias @o2_Tobias 

Thank you for your reply. My reason for cancelation is that I do not need the contract anymore. It was a temporary contract that I used for Internet access. 

I will contact the WhatsApp group that you suggested. Also, do you have a customer service in English?

Kind regards :)

o2_Tobias
  • o2_TobiasTeam
  • May 25, 2020

Hi @geor,

 

could you already clarify your issue concerning a cancellation confirmation?

 

I can see now that your cancellation will be on 14th June 2020.

 

I hope that everything is now clarified. If you have any further questions, just feel free to contact our English community.

 

Loving greetings,

Tobias

Lesenswerte Artikel und mehr: https://g.o2.de/community-treffpunkt oder https://g.o2.de/News Schaue einfach mal vorbei.
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